Privacy
The following data protection declaration applies to the use of our online offer www.stefaniekehr.de (hereinafter “website”).
We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO).
1 Person responsible
Responsible for the collection, processing and use of your personal data in the sense of Art. 4 No. 7 DSGVO is
Stefanie Kehr – Floristry & Interior, Rupertistraße 28, 22609 Hamburg, Germany.
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you may address your objection to the person responsible.
You can save and print this privacy policy at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website and for processing quotation requests and orders.
3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In this context, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website pursuant to Art. 6 para. 1 sentence 1 f) DSGVO in conjunction with. Art. 28 DSGVO.
3.2 Access data
We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device when you use this website. We collect, store and use data about each access to our website (so-called server log files). The access data includes:
Name and URL of the file accessed
date and time of the retrieval
amount of data transferred
message about successful retrieval (HTTP response code)
browser type and browser version
operating system
Referer URL (i.e. the previously visited page)
Websites that are called up by the user’s system via our website
Internet service provider of the user
IP address and the requesting provider
We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimizing our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services. Based on this information, we can provide personalized and location-based content and analyze traffic, search for and correct errors and improve our services.
This is also our legitimate interest according to Art 6 para. 1 p. 1 f) DSGVO.
We reserve the right to review the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is required for security purposes or necessary for the provision of services or the billing of a service, e.g. if you use one of our offers. After cancellation of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. In addition, as part of your account, we store the date of your last visit (e.g. when registering, logging in, clicking links, etc.).
3.3 Cookies
We use so-called session cookies to optimize our website. These are small text files that are sent by the respective servers when you visit a website and are temporarily stored on your hard drive. These files as such contain a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping cart function across multiple pages.
To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies pursuant to Art 6 (1) p. 1 f) DSGVO is to make our website more user-friendly, effective and secure.
The following data and information, for example, are stored in the cookies:
Log-in information
language settings
entered search terms
information about the number of visits to our website and the use of individual functions of
of our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not placed in the cookie. Based on the cookie technology, we only receive pseudonymized information, for example, about which pages of our store were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
3.4 Data for the fulfillment of our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The deletion of the data takes place after the expiration of warranty periods and legal retention periods. Data linked to a user account (see below) will in any case be retained for the duration of the management of this account.
The legal basis for the processing of this data is Art. 6 para. 1 p. 1 b) DSGVO, because this data is required so that we can fulfill our contractual obligations to you.
3.5 E-mail contact
If you contact us (e.g. via contact form or e-mail), we process your data to process the request and in case follow-up questions arise.
If the data processing is carried out for the implementation of pre-contractual measures, which are carried out in response to your inquiry, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) DSGVO.
We only process further personal data if you consent to this (Art. 6 para. 1 p. 1 a) DSGVO) or we have a legitimate interest in processing your data (Art. 6 para. 1 p. 1 f) DSGVO). A legitimate interest is, for example, to respond to your email.
4 Web analysis through Matomo
We use the open source software tool Matomo (formerly PIWIK) on our website to analyze the surfing behavior of our users. The software sets a cookie on the user’s computer (for cookies, see already above). If individual pages of our website are called up, the following data is stored:
Two bytes of the IP address of the user’s calling system.
The website called up
The website from which the user accessed the accessed website (referrer)
The subpages accessed from the accessed website
The time spent on the website
The frequency of the call of the web page
Date and time of the call
The software runs exclusively on the servers of our website. A storage of the personal data of the users takes place only there. The data is not passed on to third parties.
The legal basis for the processing of the users’ personal data is Art. 6 para. 1 lit. f DSGVO.
The processing of the users’ personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. In these purposes also lies our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f DSGVO. By anonymizing the IP address, the interest of users in their personal data protection is sufficiently taken into account.
The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after 7 days.
Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.
5 You Tube
Our site uses the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, represented by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the integration of videos. Normally, when you call up a page with embedded videos, your IP address is already sent to YouTube and cookies are installed on your computer. However, we have embedded our YouTube videos with the extended data protection mode (in this case, YouTube still contacts Google’s Double Klick service, but personal data is not evaluated in the process, according to Google’s privacy policy). This means that YouTube no longer stores information about visitors unless they watch the video. If you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have watched the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube before viewing the video).
Of the then possible collection and use of your data by YouTube, we have no knowledge and no influence on it. You can find more information in YouTube’s privacy policy at www.google.de/intl/de/policies/privacy/.
For information on the possibility of an objection (opt-out) and the use of an opt-out plugin, please visit http://tools.google.com/dlpage/gaoptout?hl=de.
For information on the settings for the display of advertisements, please visit https://adssettings.google.com/authenticated.
In addition, we refer to our general presentation in this data protection declaration for the general handling and deactivation of cookies.
6 Google services
6.1 Goolge Maps
We integrate the maps of the service “Google Maps” of the provider Google. The processed data may include, in particular, IP addresses and location data of the users, for the use of which consent is collected.
The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, with the parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Users can find further information on Google’s website at https://maps.google.de, in particular the privacy policy at https://policies.google.com/privacy.
For information on the guarantee of data privacy when data is processed in the USA (Privacy Shield ), please visit https://www.privacyshield.gov/participant?id=a2zt0000000TRkEAAW&status=Active.
For information on the opt-out option and the opt-out plug-in, please visit http://tools.google.com/dlpage/gaoptout?hl=de.
The settings for the display of advertisements can be found at https://adssettings.google.com/authenticated.
6.2 Re-Captcha
We integrate the function \”ReCaptcha\” for the detection of bots, e.g. when entering data in online forms. The users’ behavioral data (e.g. mouse movements or queries) are evaluated in order to distinguish humans from bots. The service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Users can find more information on Google’s website at https://www.google.com/recaptcha/.
The data protection declaration can be found at https://policies.google.com/privacy.
For information on the guarantee of data privacy when data is processed in the USA (Privacy Shield ), please visit https://www.privacyshield.gov/participant?id=a2zt0000000TRkEAAW&status=Active.
For information on the opt-out option and the opt-out plug-in, please visit http://tools.google.com/dlpage/gaoptout?hl=de.
For information on the settings for the display of advertisements, please visit https://adssettings.google.com/authenticated.
7 Facebook and Instagram
We use Facebook social plugins of the services Facebook and Instagram – this may include, for example, content such as images, videos or texts and buttons with which users can share content of this online offer within Facebook and Instagram.
The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
The provider of these services is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, with its parent company Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA. Further information can be found on Facebook’s website: https://www.facebook.com.
The privacy statements can be found at https://www.facebook.com/about/privacy and at https://help.instagram.com/519522125107875?helpref=page_content .
Information on the guarantee of data protection and the level of data protection when processing data in the USA (Privacy Shield) can be found at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
For information on the opt-out option and the opt-out plug-in, please visit https://www.facebook.com/settings?tab=ads.
8 Storage period
Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.
In some cases, the legislator provides for the retention of personal data, such as in tax or commercial law. In these cases, we only continue to store the data for these legal purposes, but do not process it elsewhere and delete it after the legal retention period has expired.
9 Your rights as a person affected by data processing
According to the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in section 1.
Below you will find an overview of your rights.
9.1 Right to confirmation and information
You have the right to receive clear information about the processing of your personal data.
In detail:
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:
1. the purposes of processing;
2. the categories of personal data processed;
3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
5. the existence of a right to rectification or erasure of the personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. if the personal data is not collected from you, any available information about the origin of the data;
8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data are transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
9.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete personal data concerning you.
In detail:
You have the right to demand that we correct any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
9.3 Right to erasure (“right to be forgotten”).
In a number of cases, we are obliged to delete personal data relating to you.
In detail:
Pursuant to Article 17(1) of the GDPR, you have the right to request that we delete personal data concerning you without undue delay, and we are obliged to delete personal data without undue delay if one of the following reasons applies:
1. the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
2. you revoke your consent on which the processing is based pursuant to Art. 6 para. 1 p. 1 a) DSGVO orArt. 9Abs. 2 a) DSGVO and there is no other legal basis for the processing.
3. you object to the processing pursuant to Art. 21(1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) DSGVO.
4. the personal data have been processed unlawfully.
5. the erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
6. the personal data has been collected in relation to information society services offered in accordance with Article 8(1) DSGVO.
If we have made the personal data public and we are obliged to erase it pursuant to Art. 17(1) DSGVO, we shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you have requested them to erase all links to, or copies or replications of, that personal data.
9.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
Specifically:
You have the right to request us to restrict processing if one of the following conditions is met:
1. the accuracy of the personal data is contested by you for a period of time which allows us to verify the accuracy of the personal data,
2. the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of the personal data;
3. we no longer need the personal data for the purposes of processing, but you need the data for the assertion, exercise or defense of legal claims; or
4. you have objected to the processing pursuant to Article 21 (1) DSGVO, as long as it has not yet been determined whether the legitimate reasons of our company prevail over yours.
9.5 Right to data portability
You have the right to receive, transmit, or have us transmit personal data concerning you in machine-readable form.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that.
1. the processing is based on consent pursuant to Art. 6 (1) p. 1 a) DSGVO or Art. 9 (2) a) DSGVO or on a contract pursuant to Art. 6 (1) p. 1 b) DSGVO and
2. the processing is carried out with the help of automated procedures.
When exercising your right to data portability pursuant to paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, where technically feasible.
9.6 Right of objection
You have the right to object from a lawful processing of your personal data by us, if this is based on your particular situation and our interests in the processing do not prevail.
In detail:
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
9.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected will not take place.
9.8 Right to revoke a data protection consent
You have the right to revoke consent to the processing of personal data at any time.
9.9 Right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or place of the alleged infringement, if you believe that the processing of personal data concerning you is unlawful.
10 Data security
We make maximum efforts to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
To protect your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully secured on a regular basis.
11 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we use your personal data only within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (“commissioned processing”), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to entities or persons outside the EU outside the case mentioned in this statement in section 4 does not take place and is not planned.
12 Data protection officer
If you still have questions or concerns about data protection, please contact our data protection officer:
Ms. Stefanie Kehr
Rupertistrasse 28, 22609 Hamburg, Germany